The Tech Support Team

Idaho Digital Learning has a wonderful tech support team that is always willing to help when you are having technical issues. There are many different ways to get connected with an Idaho Digital Learning tech support person for help.

Call: 1-800-927-8158 option #3

Email: support@idla.k12.id.us

Chat: click on the chat at the bottom of your idiglearning.net portal

 chat in portal page

Great Reasons to Call Tech Support

  • Install/Update Chrome or Firefox Browsers

  • Update Java

  • Clear Cache

  • Something isn't loading or running right

  • Other hardware or software issues

Sometimes students who are working on a computer at their school do not have the ability to update or download additional browsers.
In this case, talk to your school IDLA coordinator about your needs and they can help get the school computer updated for you.